Question 1

What's the difference between Free, Pro, and Max?

Accepted Answer

Free Plan ($0/month): 15 credits per day / 25 per month, forever free and best for light use. Pro Plan (starting from $20/month): 15 credits per day / 25 per month, with flexible tiers (100 → $20, 250 → $50, 350 → $70), designed for professionals with daily high-frequency usage. Max Plan (starting from $100/month): 15 credits per day / 25 per month, with flexible tiers (500 → $100, 1000 → $200, 1500 → $300, up to 10000), higher accuracy, power and storage with Race mode improving accuracy up to 3×.

Question 2

Can I switch plans at any time? When will the change take effect?

Accepted Answer

Yes, you can switch anytime. Upgrade takes effect immediately after payment, but the billing cycle will not reset. You only need to pay the price difference. Downgrade takes effect on the first day after your current billing cycle ends. Downgrades are non-refundable.

Question 3

Can I buy extra credits if I run out?

Accepted Answer

You can upgrade to a higher plan at any time on the Settings → Plans and Billing page or the Pricing → Payment page to get more Credits, which will take effect immediately.

Question 4

Will my unused Credits be reset to zero?

Accepted Answer

Depending on the specific situation, unused Credits will be automatically carried over to the next billing cycle (rollover is only for one month, not permanent) in the following cases: unused Credits after an upgrade, extra bonus Credits granted by the system, Credits earned from inviting new users, and Credits obtained through redemption codes.

Question 5

Will downgrading / upgrading affect my data?

Accepted Answer

If downgrading / upgrading reduces your storage limit, you'll get a reminder to back up or delete files to prevent any impact on the normal use of Atoms.

Question 6

Are subscriptions auto-renewed?

Accepted Answer

Yes. Both Pro and Max plans renew automatically every month unless you downgrade via the Settings → Plans and Billing page or the Pricing → Payment page before your next billing cycle starts.

Question 7

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can downgrade your current plan to the Free plan at any time via the Settings → Plans and Billing page or the Pricing → Payment page. The downgrade will take effect on the first day after the current billing cycle ends.

Question 8

Where can I check my plan and billing info?

Accepted Answer

You can view your current plan, Credits tier, remaining balance, and billing history anytime in the Settings → Plans and Billing page or the Pricing → Payment page.

Question 9

What are credits and how are they used?

Accepted Answer

Credits are points used to access services, including daily bonus credits, monthly subscription credits, and reward credits. The system automatically uses credits in this order: daily credits (15 per day) first, then subscription credits, and finally bonus credits.

Giá

Câu hỏi thường gặp

Sự khác biệt giữa Miễn phí, Pro và Max là gì?

Tôi có thể chuyển đổi gói bất kỳ lúc nào không? Khi nào thay đổi sẽ có hiệu lực?

Nếu hết, tôi có thể mua thêm điểm tín dụng không?

Điểm tín dụng chưa sử dụng của tôi có bị đặt lại về 0 không?

Việc hạ cấp / nâng cấp sẽ ảnh hưởng đến dữ liệu của tôi không?

Các đăng ký có tự động gia hạn không?

Tôi có thể hủy đăng ký bất cứ lúc nào không?

Tôi có thể kiểm tra thông tin gói và thanh toán ở đâu?

Điểm tín dụng là gì và được sử dụng như thế nào?